Testimonials

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Bell Brothers Customer TestimonialsWord of mouth is the greatest form of advertising and nothing makes us happier than when we receive a nice note from a satisfied customer. Customers are our No. 1 priority and we strive to deliver the best service every time. We are proud to have earned a 97 percent satisfaction rating through independent customer surveys. Read for yourself what customers have to say about their experiences with Bell Brothers. 


Wally & Patricia Y., Urbandale

We have been loyal customers for nearly 20 years. This is a relationship that stands the test of time, consistent reliability and satisfaction . . . this is what we call a team that we can trust. — Wally & Patricia Y., Urbandale

Virginia C., Johnston

I have been a customer for 12 years. I believe Bell Brothers offers the very best available service and quality. There is no comparable company in Central Iowa. I plan to buy a new HVAC in 2017 and feel no need to shop around because I know Bell Brothers will make the best recommendation that fits my needs and budget. I trust them completely and I recommend them to others at every opportunity. — Virginia C., Johnston 

Doug R., Des Moines

Wanted you to know I had some great customer service this morning from Lindsay and Jeff just finished my service.  You run one hell of a business to be proud of.  Doug R., Des Moines

Tammy B., Ankeny

I have been using your services for several years and I will continue to do so with all the care and service you provide. — Tammy B., Ankeny

Cecil B., Des Moines

The Bell Brothers representative was patient and an excellent teacher. I learned a lot; he explained the various steps of his work and it made sense to me. Next year, I will specifically ask for him. — Cecil B., Des Moines

Julie K., Johnston

Our technician was one of the best we've ever had. Very knowledgeable and took time to communicate the work required. — Julie K., Johnston

Tammy P., Johnston

Technician was patient and explained how things work and why the items needed were necessary. Very friendly and personable yet professional.  I was very comfortable having this person in my home. My problem was fixed and I have one less thing to worry about when I go to bed at night, which is huge for a single mother and a homeowner.  I was very happy to have someone come so quickly after my call.  I left a message at 6:30am and had a call back before 7:30am - and had a technician at my home before 9:00am.  I was very pleased and will use Bell Brothers again! — Tammy P., Johnston 

Rosemary H., Des Moines

Everyone that has represented Bell Brothers has been professional, friendly and a pleasure to have in my home.  My little dogs like them too. — Rosemary H., Des Moines 

Bill Z., West Des Moines

Always a great experience. Been a customer since we moved to Des Moines in 2000. — Bill Z., West Des Moines 

Connie W.

You saved us when our furnace quit on a bitterly cold weekend evening. We always ask for Robbie when we call for service because he's done a good job for us and is familiar with our system and it's quirks, but Sean came out to help us and was positive, creative and capable. He had us up and running in no time. We were incredibly relieved and want to commend him for a job well done!  — Connie W., Des Moines

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