Testimonials

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Bell Brothers Customer TestimonialsWord of mouth is the greatest form of advertising and nothing makes us happier than when we receive a nice note from a satisfied customer. Customers are our No. 1 priority and we strive to deliver the best service every time. We are proud to have earned a 97 percent satisfaction rating through independent customer surveys. Read for yourself what customers have to say about their experiences with Bell Brothers. 


Joyce B., Des Moines

Great service for new furnace and air conditioner and knowledgeable installer.  Appreciated the after installation check, I'd come up with so more questions and those were answered.  Also, the staff at the building were easy to work with.  Good customer service in every-way. — Joyce B., Des Moines

David U., Ankeny

We have been a long time Bell Brothers customer and they have never let us down with outstanding service and very professional technicians. — David U., Ankeny

Debbie C., Waukee

Very knowledgeable! Bell Brothers repaired and rewired our system as it was not wired properly when installed by another company! Thank goodness we found them. Our HVAC system is now running efficiently. — Debbie C., Waukee

Wally & Patricia Y., Urbandale

We have been loyal customers for nearly 20 years. This is a relationship that stands the test of time, consistent reliability and satisfaction . . . this is what we call a team that we can trust. — Wally & Patricia Y., Urbandale

Virginia C., Johnston

I have been a customer for 12 years. I believe Bell Brothers offers the very best available service and quality. There is no comparable company in Central Iowa. I plan to buy a new HVAC in 2017 and feel no need to shop around because I know Bell Brothers will make the best recommendation that fits my needs and budget. I trust them completely and I recommend them to others at every opportunity. — Virginia C., Johnston 

Doug R., Des Moines

Wanted you to know I had some great customer service this morning from Lindsay and Jeff just finished my service.  You run one hell of a business to be proud of.  Doug R., Des Moines

Tammy B., Ankeny

I have been using your services for several years and I will continue to do so with all the care and service you provide. — Tammy B., Ankeny

Cecil B., Des Moines

The Bell Brothers representative was patient and an excellent teacher. I learned a lot; he explained the various steps of his work and it made sense to me. Next year, I will specifically ask for him. — Cecil B., Des Moines

Julie K., Johnston

Our technician was one of the best we've ever had. Very knowledgeable and took time to communicate the work required. — Julie K., Johnston

Tammy P., Johnston

Technician was patient and explained how things work and why the items needed were necessary. Very friendly and personable yet professional.  I was very comfortable having this person in my home. My problem was fixed and I have one less thing to worry about when I go to bed at night, which is huge for a single mother and a homeowner.  I was very happy to have someone come so quickly after my call.  I left a message at 6:30am and had a call back before 7:30am - and had a technician at my home before 9:00am.  I was very pleased and will use Bell Brothers again! — Tammy P., Johnston 

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