The Unfiltered Blog

November 22, 2016

This Thanksgiving, we’re grateful for the acknowledgers, not just the acknowledgment

By Chuck Gassmann, CEO
 
On the surface, it’s easy to be thankful for awards. Recognition is a wonderful thing, and we work hard to be worthy of the awards we receive. As Thanksgiving approaches, and reminders of thankfulness are all around, I felt compelled to take a deeper look at why recognition is so satisfying. This allowed me to realize where that feeling of gratitude really comes from: the people who acknowledge us. 
 
Last week, we were lucky enough to announce Bell Brothers won the USA Today Best: Des Moines Metro contest, presented by The Des Moines Register. Bell Brothers was named the best heating and cooling equipment sales and service in the Des Moines area. While this is an honor the Bell Brothers staff is truly excited to accept, we are more honored by what it says about our loyal customers. We could not have won such an award — and, more importantly, we could not have functioned as a company for the past 61 years — without all of you. 
 
We know you can take your business any number of places, and we are thankful you choose us. We know there are others you can call to ensure the comfort of your home and the safety of your family, but you call us. We know new opportunities, deals and companies come along all the time, but some of you have been customers for decades. That, my friends, is what I am most thankful for going into this holiday weekend — for our customers’ trust and faith in Bell Brothers. 
 
As always, I’m extremely grateful for our amazing customers and long-time supporters. You all make it possible for us to come to work every day — to be our best and feel good about the service we provide, whether it’s installing a new furnace or air conditioner, making heating or AC repairs, or providing routine maintenance on your HVAC system. You are the reason we’re able to be the “Best of Des Moines,” and I promise we will work harder than ever to be deserving of the title. 
 
Wishing you a very happy and comfortable Thanksgiving from all of us at Bell Brothers.