The Unfiltered Blog
In everyday life, there are things we do to prevent unwanted health issues. We go to the dentist twice a year, wear sunscreen, eat right and exercise. Keeping your home healthy also requires some preventive actions — as easy as applying sunscreen and less scary than the dentist. Still, only about 40 percent of Bell Brothers customers do annual maintenance.
I may sound like a broken record, but I believe it’s important enough to say it again and again: Customer service is our No. 1 priority here at Bell Brothers. While it’s easy to say, it’s much harder to put into practice. We are proud to have received a 97 customer satisfaction rating through independent surveys and the President’s Award from Carrier.
Programmable thermostats allow you to pre-set the temperature setting in your home for different days and times. For example, you could program the thermostat to one temperature while you’re at work, another temperature for when you’re home and a third temperature for while you’re sleeping. If your schedule changes for a day, you can manually override the system without affecting the other settings.
Accountant, doctor, teacher — many careers require years of education and training. You may not know that HVAC service technicians and installation specialists make that list, as well. Bell Brothers is committed to having the best-trained technicians. While we feel we’ve already been doing this, there’s always room for improvement.
I recently had one of the most rewarding experiences of my life — thanks to a blanket. Bell Brothers gives back to the community every year in different ways. So far this year, we’ve baked casseroles for the Salvation Army, we’ve performed random acts of kindness and three of us just delivered 100 fleece blankets donated by Bell Brothers to the Blank Children’s Cancer and Blood Disorders Center.